Mapa de procesos - Metrosalud

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Gobierno de Colombia

Who are we?
Transparency and access to public information
Citizen Services and Attention
Health participation

Who are we?
Transparency and access to public information
Citizen Services and Attention
Health participation

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Process map

Who are we? Process map

Main Menu

Meet Metrosalud
Historical review
Strategic platform
Development Plan 2026 – 2030
Organization chart
Process map
Board of Directors
Management team
UPSS Directors
Symbols that identify us

Carta descriptiva de procesos

Descriptive letter

Resolution 10839

Health sector entities:

organizacion panamericana de salud

Organización panamericana de la salud

ministerio_de_salud

organizacion mundial de la salud

hospital general de medellin

hospital infantil

asociacion hospitales y clinicas

cohan más vital

Health sector entities:

defensoria del pueblo

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logo_personeria_20243-768x219

Inspection, surveillance and control bodies:

Medical appointments
Ethics hotline
Data update
PQRS
Laboratory results
Clinical Audit
WhatsApp appointments

Important links

Citas por Whatsapp Actulización de datos Contáctanos

ALMERA
Scheduling
CIGA
Help desks
Training
Mail
Contractors
Intranet
Allies
Formalities
CamasWeb
Reference and Counter-reference
Xenco Apex
Ambulances
Clinical Laboratory
Connections
BDUA
Seres

WhatsApp appointments Data update PQRS

procesos contractuales

Entity information:
State Social Enterprise – ESE Metrosalud.
Carrera 50 No. 44-27 (Sede Administrativa Edificio Sacatín).
Conmutador: (604) 5117505.
Toll-free line: 018000 513123.
Email for legal notifications: notificacionesjudiciales@metrosalud.gov.co
Ethical line:
http://www.metrosalud.gov.co/linea-etica

User support:
Telephone: (604) 5117505 Ext. 1102.
email:
atencionalusuario@metrosalud.gov.co

Requests, Complaints, Claims and Suggestions: http://www.metrosalud.gov.co/contacto/pqr

alcaldía de Medellín

Gobierno de Colombia

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