Development plan
Metrosalud 2026-2030
Development of the PSS (Health Service Provision) model
This Plan constitutes the main strategic planning instrument of ESE Metrosalud, guiding its institutional actions and decisions during the period corresponding to the 2026 to 2030 fiscal years, in accordance with the guidelines of the District Development Plan, the Ten-Year Public Health Plan and the national policies of the sector.
The formulation of this plan is based on a comprehensive diagnosis that considers both internal and external factors that influence institutional performance. It clearly outlines the institution's commitment to strengthening the healthcare service delivery model, with three key areas of focus: Financial Sustainability, Digital Transformation, and Human Talent Management and Development.
The Metrosalud Development Plan is a roadmap that will allow us to move towards more humane, decisive and user-centered care, within the framework of the structural changes of the Colombian health system.
Strategic Objective No. 1
To efficiently manage the resources of the ESE for financial and operational sustainability.
Strategic Line:
Program:
- Diversification of health service offerings
Projects:
- Strengthening the Surgery Service
- Provision of home care services
- Strengthening telehealth care
- Strengthening diagnostic aids
- Strengthening teaching service in the hospital network
- Strengthening Health Services (Third-Party Investment Project)
- Strengthening for Financial Sustainability
- Services Sales Plan
Strategic Objective 2
Modernize the organization technologically to develop efficient and safe processes.
Strategic Line:
Program:
- Development of technological and innovative solutions
Projects:
- Technology and information management
- Interoperability of electronic health record information systems
- Improvement of IT infrastructure
- Implementation of Document Management Software (Mercurio)
- Cybersecurity
- Capacity building with Artificial Intelligence
- Strengthening the resources of the hospital network
Strategic Objective 3
Strengthen the strategic management of human talent to enable the consolidation of ethical, competent, and committed work teams .
Strategic Line:
Program:
Projects:
- Change Management and Organizational Culture
- Strengthening the Humanization of Services
- Well-being and Quality of Life of Servers
- Institutional Training Plan
- Organizational Communication